Privacy Policy

1. Information We Collect

When you contact us or make a booking inquiry through Potrips, we collect the information you provide — including your name, phone number, email address, travel dates, and trip preferences. We use this information solely to plan and deliver your Kerala travel experience.

2. How We Use Your Information

We use your personal information to:

• Respond to your travel inquiries and booking requests
• Create and share personalized Kerala itineraries
• Communicate trip confirmations and travel updates
• Improve our services and website experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your details with trusted travel partners (hotels, activity operators, transport providers) only as necessary to fulfil your booking. All partners are bound by confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. Your data is stored securely and accessible only to authorised Potrips staff.

5. WhatsApp & Communication

By providing your phone number, you consent to being contacted via WhatsApp or phone call regarding your travel inquiry. You may opt out at any time by informing us through any contact channel.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at hello@potrips.com.

7. Contact Us

If you have questions about this privacy policy, please contact us: